Data Privacy

Data protection

Thank you for your interest in our online presence. The protection of your personal data is very important to us. At this point, we would like to inform you about the privacy in our company. Of course, we observe the provisions of the EU Data Protection Regulation, the Federal Data Protection Act (BDSG) of the Telemedia Act (TMG) and other data protection regulations.

Accountability For Your Data

We are responsible for the handling of your data, which we process according to your wishes and in accordance with the provisions of German and EU data protection laws. Your personal data will only be processed by us if a legal regulation allows it or if you have previously consented to it. We are the yeswetrust AG, Haldenstrasse 5,  Switzerland, represented by Mr. Stefan Kanalga and our service providers who process your data on our behalf for the purposes stated below. Our service providers include, for example, printers, lettershops, card service providers, data centers, freight forwarding companies and payment service providers. You can reach us next to the postal address above by e-mail at:

We would like to inform you about the processing of your data on our websites with the following information:

Data Security

We take technical and organizational security measures to protect your personal data against accidental or intentional manipulation, loss, destruction or access by unauthorized persons and to ensure the protection of your rights and compliance with the applicable data protection regulations of Germany and the EU. The measures taken are designed to ensure the confidentiality, integrity, availability and resilience of the systems and services related to the processing of your data over time and to restore them quickly in the event of a physical or technical incident. This includes encryption of your data.

All information that you enter online is encrypted and then transmitted. As a result, this information can never be viewed by unauthorized third parties. Our data processing and security measures are constantly being improved in line with technological developments. Of course, our employees are obliged in writing to maintain confidentiality and to comply with the data protection requirements of the DSGVO. The subject of data protection is personal data.

Personal Data

Personal data are all information relating to an identified or identifiable natural person (Art. 4 No. 1 GDPR). This includes data that you provide to us when using our website, such as your address data, registration data, telecommunications data, order data or financial data, but also data that is collected automatically when using our website, such as your IP address.

Required Fields

If the survey identifies certain data fields as mandatory or required fields and is marked with an asterisk (*), the provision of such data is required by law or contract, or required for the conclusion of the contract, the service or the purpose specified. A provision is at your discretion.

A non-provision may result in the fact that the contract is not fulfilled by us or the desired service can not be provided or the stated purpose can not be achieved.


We process your address data and telecommunication data communicated via contact forms or e-mail inquiries first to answer your contact requests (Art. 6 (1) (b), f DSGVO). Required information is required to contact you.

The voluntary disclosure of further data facilitates communication with you and to the extent permitted by law for customer analyzes and the dispatch of advertising (eg xxxxx). Your data processed for this purpose, we usually save after answering the contact request for three months in the event of further inquiries, if it is not commercial or business letters, we store them for six or ten years (§ § 147 AO, 257 HGB, Art.6 Abs.1 c DGSVO).

Registration For The Password-Protected Area

We process the required registration data as well as your data provided in this context for the establishment and use of our password-protected online area and its functions (Art.6 Abs.1 b DSGVO).

The closure of your online area is possible at any time by a short message by e-mail or post to us (contact details see above). We will keep your registration data for the password-protected area until you cancel your access, as far as no other retention periods preclude it.


We process your order, address, communication and payment data first to process your orders, to deliver the goods and to process payments (Art.6 Abs.1 b DSGVO).

As far as data are marked as mandatory information, they are required for the processing or processing of the corresponding contract or for invoicing or payment processing. We store your contractual data relevant for the order and the associated documents (eg commercial letters, invoices) in accordance with the legal requirements after the conclusion of the contract for six years or ten years (§§ 147 AO, 257 HGB, Art.6 Abs.1 c DGSVO).

Data Forwarding To Third Parties

Users’ data will only be forwarded to third parties if this is necessary for the processing and is permitted by law or if a user has consented to the forwarding. This is the case, for example, if the forwarding of the data serves the fulfillment of contractual obligations to the user and the postal address is transferred to a forwarding company after a shop order.

Or if the data is requested from relevant agencies such as law enforcement agencies. The personal data of users are in no way sold or forwarded to third parties for advertising purposes or for the purpose of creating user profiles.

What information does YES WE TRUST collect from you?

1. Collection Of Access Data

YES WE TRUST collects data about every access to the online offer (server log files). The access data includes the name of the retrieved web page, file, date and time of retrieval, amount of data transferred, notification of successful retrieval, browser type and version, the user’s operating system, referrer URL (the previously visited page), IP address and the requesting provider ,

These are:

  • Name of the retrieved page file
  • Date and time of the server request
  • Browser type and browser version
  • Operating system of the user
  • Referrer URL (the previously visited page)
  • Host name of the accessing computer
  • IP address and requesting provider

The temporary storage of this so-called server log data is done to provide the service for technical reasons and to ensure system security. In addition, the data are evaluated statistically, ie anonymously, for the user-friendly design of our website and its optimal coordination with your needs as well as for marketing and optimization purposes. User profiles are not formed here.

2. Collection And Use Of Personal Data

Personal data will only be collected and used by YES WE TRUST if this is permitted by law or if users consent to the data collection. As a rule, it is recognizable to users when using the service which data are stored, such as name, e-mail address and message when using the order form. The personal data provided for the purpose of ordering goods, eg name, e-mail address, address or payment data, will be used by the seller for the performance and execution of the contract. This information will be kept confidential, encrypted and will not be disclosed to third parties who are not involved in the order, delivery and payment processes.

When contacting YES WE TRUST, via contact form or email, the information of the user for the purpose of processing the request as well as in the event that follow-up questions arise stored. YES WE TRUST has taken organizational, contractual and technical security measures to ensure compliance with data protection laws and prevent accidental or intentional manipulation, loss, destruction or access by unauthorized persons.


The internet pages use partly cookies. Cookies do not harm your computer and do not contain viruses. Cookies are used to make our offer more user-friendly, effective and secure. Cookies are small text files that are stored on your computer and stored by your browser. Most of the cookies we use are so-called “session cookies”. They are automatically deleted after your visit. Other cookies remain stored on your device until you delete them. These cookies allow us to recognize your browser on your next visit.

You can set your browser so that you are informed about the setting of cookies and allow cookies only in individual cases, exclude the acceptance of cookies for certain cases or in general, as well as activate the automatic deletion of cookies when closing the browser. Disabling cookies may limit the functionality of this website.


If you continue to actively use our website after receiving the information on our website, you hereby declare your consent to the use of cookies in order to make our website user-friendly and to adapt it to your needs, and to pseudonymize visits to our website for marketing and optimization purposes evaluate (pseudonymized webtracking).

You can revoke your consent at any time in general (see below) or for individual applications (see below web tracking).

Refusal And / Or Deletion Of Cookies

You can set your web browser to notify you when cookies are set or to refuse or restrict the setting of cookies in general. If you deactivate or restrict cookies using your browser, then various functions on our website will no longer be usable for you.

You can delete cookies stored at any time using your web browser. Use the links below to find out about this option for the most popular browsers:

If you have not made or make any other settings, cookies will remain on your device until the browser is closed, to ensure the required technical features, until the browser is closed. Other cookies may remain on your device for longer (up to 6 months).

Web Tracking With Google Analytics

This website uses Google Analytics, a web analytics service provided by Google Inc., 1600 Amphitheater Parkway, Mountain View, CA 94043, USA (“Google”). Google Analytics uses cookies that are stored on your computer and that allow an analysis of the use of the website by you. (§§ 15 Abs.3, 12 Abs.1 TMG).

The information generated by the cookies about your use of this website is usually transmitted to a Google server in the USA and stored there. However, by activating IP anonymisation on our website, your IP address will be truncated and therefore anonymised by Google within member states of the European Union or other parties to the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be sent to a Google server in the US and shortened there. However, Google has submitted to the EU Privacy Shield (certificate available at:

Google will use this information on our behalf to evaluate your use of the website, to compile reports on website activity and to provide us with other website and internet related services. You can prevent the collection of the data generated by the cookie and related to your use of the website (including your shortened IP address) as well as the processing of this data by Google by downloading the browser add-on available under the following link and install

If you visit our website eg with a terminal that does not allow the installation of the browser add-on (smartphone, etc.), you can object to the evaluation by Google Analytics here: Click here to opt-out of Google Analytics will disable (<a href=”javascript:gaOptout()”> Google Analytics </a>. It is then set a so-called “opt-out cookie” on your device, which prevents the evaluation described above. Please note that your browser must accept cookies in order to store this cookie on your device. If you delete your cookies on your device, you may need to reset the opt-out cookie.


On our pages plugins of the social network Facebook, provider Facebook Inc., 1 Hacker Way, Menlo Park, California 94025, USA, are integrated. You can recognize the Facebook plugins by the Facebook logo or the “Like-Button” or “Like” on our page. An overview of the Facebook plugins can be found here: When you visit our pages, the plugin establishes a direct connection between your browser and the Facebook server. Facebook receives the information that you have visited our site with your IP address.

If you click on the Facebook “Like-Button” while you are logged into your Facebook account, you can link the contents of our pages to your Facebook profile. As a result, Facebook can assign the visit to our pages to your user account. We point out that we as the provider of the pages are not aware of the content of the data transmitted and their use by Facebook. For more information, see the Facebook Privacy Policy at If you do not wish Facebook to associate your visit to our pages with your Facebook user account, please log out of your Facebook user account.


Functions of the service Instagram are integrated on our sides. These features are provided by Instagram Inc., 1601 Willow Road, Menlo Park, CA, 94025, United States. If you are logged into your Instagram account, you can link the contents of our pages to your Instagram profile by clicking on the Instagram button.

This allows Instagram to associate the visit of our pages with your user account. We point out that we as the provider of the pages do not receive any knowledge of the content of the transmitted data and their use by Instagram. For more information, see the Instagram Privacy Policy:


YouTube videos are included on our site and are stored on YouTube (responsible for Google Inc., Amphitheater Parkway, Mountain View, CA 94043, USA), but are directly playable on our website. To protect your privacy, you must first activate the videos on our pages. When you activate or play the videos, cookies from YouTube or DoubleClick can be stored and / or read on your device and data transmitted to YouTube or DoubleClick (US, Google), such as your IP address and cookie ID, the specific address of the page accessed by us, system date and time of the call, identification of your browser. (§§ 12 Abs.1, 15 Abs.3 TMG). For purposes and extent of data collection and processing by YouTube or DoubleClick, please refer to the information on Google:

If you do not want YouTube or DoubleClick to receive data about you through the use of our website, you must not activate the videos. Data transfer occurs after you activate the video, regardless of whether you have a user account on YouTube or Google that you are logged in to, or if you have no user account. If you are logged in, this data can be immediately assigned to your account. If you want to avoid this, you must log out of the visit before activating the video. Google has submitted to the EU Privacy Shield (certificate available at:

Use Of Google Maps

On this website we use the offer of Google Maps (responsible is Google Inc., 1600 Amphitheater Parkway, Mountain View, CA 94043, USA, “Google”). This allows us to show you interactive maps directly in the website and allow you to conveniently use the map feature. Cookies may be stored and / or read by Google on your device and information transmitted to Google, such as possibly device-related information, IP address and cookie ID, location, the specific address of the page accessed by us, system date and time of the Call, ID of your browser. (§§ 12 Abs.1, 15 Abs.3 TMG).

This is done regardless of whether Google provides a user account that you are currently logged in to, or if there is no user account. When you’re logged in to Google, your data will be assigned directly to your account. If you do not wish to be associated with your Google account, you must log out before activating the card. For more information about the purpose and scope of your data processing by Google, please refer to their privacy policy at

There you will also get further information about your rights in this regard, as well as opposition and adjustment options for the protection of your privacy. Google also processes your personal information in the US and has submitted to the EU-US Privacy Shield (certificate available at:

Contradiction Of Advertising Mails

The use of contact data published in the context of the imprint obligation for the purpose of sending unsolicited advertising and information materials is hereby rejected. The operators of the pages expressly reserve the right to take legal action in the event of the unsolicited sending of advertising information, such as spam e-mails.

SSL Encryption

This site uses SSL encryption for security reasons and to protect the transmission of sensitive content, such as the requests you send to us as the site operator. An encrypted connection is indicated by the browser’s address bar changing from “https: //” to “https: //” and the lock icon in your browser bar. If SSL encryption is enabled, the data you submit to us can not be read by third parties.

References To External Websites

Our online offer contains links to external websites of third parties over whose contents we have no influence. Therefore we can not assume any liability for these external contents. The content of the linked pages is always the responsibility of the respective provider or operator of the pages. The linked pages were checked for possible legal violations at the time of linking. Illegal content was not recognizable at the time of linking.

However, a permanent content control of the linked pages is not reasonable without concrete evidence of a violation of law. Upon notification of violations, we will remove such links immediately.

Perception Of Privacy Rights

If you have any questions about the processing of your personal data by us, we will be pleased to provide you with information about the data concerning you (Art.15 GDPR). In addition, you have the right to rectification (Art.16 GDPR), limitation of processing (Art.18 GDPR), opposition (Art. 21 GDPR) and from 25.05.2018 if the legal requirements are met the right to data portability (Art.20 DSGVO). Please feel free to contact us in all these cases.

Finally, you have the right to complain to a competent data protection supervisory authority (Art.77 DSGVO, § 19 BDSG). In order to exercise your above rights to revocation, information, deletion, blocking or correction of your data, please contact us by e-mail at The use of your above rights is free of charge for you.